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Shipping Guide
Shipping & Returns
Our Warehouse Address:
- San Leandro, CA 94577 United States Of America
- Cranbury, NJ 08512 United States Of America
- Hilsea, Portsmouth PO3 5FL United Kingdom
- Mississauga, ON L5T 1B8 Canada
- Padstow, NSW 2211 Australia
- Hamburg, 22113 Germany
- Compans, 77290 France
- Lonate pozzolo, VA 21015 Italy
- Sheung Wan Hong Kong
Deliver To | Dispatch From | Shipping Type | Delivery Days | Track |
United States | United States / Hong Kong | Special air mail / USPS Priority Mail / DHL / Fedex / UPS | 2-7 working days | traceable |
United Kingdom | United Kingdom / Hong Kong | Air mail / Royalmail / Hermes / Yodel / DHL | 2-7 working days | traceable |
Australia | Australia / Hong Kong | Special Air mail / AU Post / DHL | 3-9 working days | traceable |
Canada | Canada / Hong Kong | Special Air mail / Canada Post / DHL | 3-12 working days | traceable |
Germany | Germany / Hong Kong | Registered Mail / DPD / DHL | 2-10 working days | traceable |
France | France / Hong Kong | Registered Mail / GLS / DHL | 2-10 working days | traceable |
Italy | Italy / Hong Kong | Registered Mail / GLS/ DPD / DHL | 2-10 working days | traceable |
Netherlands | Germany / Italy / Hong Kong | Registered Mail / GLS/ DPD / DHL | 2-10 working days | traceable |
Belgium | Germany / Italy / Hong Kong | Registered Mail / GLS/ DPD / DHL | 2-10 working days | traceable |
Portugal | Germany / Italy / Hong Kong | Registered Mail / GLS/ DPD / DHL | 2-10 working days | traceable |
Sweden | Germany / Italy / Hong Kong | Registered Mail / GLS/ DPD / DHL | 2-10 working days | traceable |
Other countries | Nearest warehouse / Hong Kong | Air mail / EMS / DHL / UPS | 4-15 working days | traceable |
- Postage will be charged according to the shipping way you choose, the cost is about $5 - $25, our postage rates include the expenses of shipping, handling fees and high-quality packaging, which are charged based on weight and size of the goods, delivery destination and its retail value.
- The ordered item in local warehouse we will choose the local carrier to ship out(Such as we ship our items via USPS/Fedex/UPS in USA warehouse, Royal Mail/DPD/Hermes in UK warehouse, DPD/DHL in DE warehouse) in order to you can track it easily and receive the package in shortest time. Most of parcels from Honghong will be shipped via Registered Mail to avoid extra taxes except urgent orders.
- We can ship our items to WorldWide except the countries/regions that do not accept batteries or no ways to reach there. If your area is not open, we will notify you by email and refund.
- We will ship out your order after receiving cleared payment in 24 hours with local or nearest warehouse. Most of the items we carry are in stock and will be shipped on the next 1-2 business days after payment. The orders on weekend will not be shipped until next Monday. Your package will be delivered to the shipping address within 2 to 5 business days from local warehouse and 3-15 working days from Hongkong after being shipped out. (Note: business days are Monday through Friday. Saturdays, Sundays and national holidays are excluded). If the items you ordered are out of stock, we will contact you by email.
- Tracking number will be emailed to buyer within 1-2 days after shipped out, please ensure the email address you left is available. If you have not received any emails a few days after ordered, please contact us immediately.
- Please make sure your shipping address is correct and deliverable. If you want to change address, please email us in time, we can not change the address once shipped out. Please note that we are not responsible for wrong or undeliverable address.
Refund Policy
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 60 days from the purchase date. Returned or exchanged products must be in the condition you received them.
Disclaimer:
Some brands and trademarks mentioned in the website of certain companies is purely indicate that our products can be used in these products from the manufacturers.